Shipping Policies

 

Shipping options are provided at the time of check out. Shipping rates are shown below. You will always see your entire order including shipping charges before you confirm your order.

Orders placed before 11AM Central time usually ship the same business day. Orders placed after 3PM Central time usually ship the next business day.

Redirection

Shipments that have to be rerouted after leaving our warehouse due to incorrect addressing by customer or change of destination by customer will require a $17 change fee. This is what the shipping company charges us.


During Warm Weather When Will My Order Arrive?

We only ship chocolate on days that the transit time will not include the weekend. If you are a 4 day point from us that means your order will ship on the next Monday after you place the order. 3 day points can ship Monday or Tuesday. 2 day points can ship Monday, Tuesday or Wednesday. 1 day points can ship Monday through Thursday.

Order Day (Before 11am CST) Arrival 1 Day Point Arrival 2 Day Point Arrival 3 Day Point Arrival 4 Day Point
Monday Tuesday Wednesday Thursday Friday
Tuesday Wednesday Thursday Friday Friday Next Week
Wednesday Thursday Friday Thursday Next Week Friday Next Week
Thursday Friday Wednesday Next Week Thursday Next Week Friday Next Week
Friday, Saturday, Sunday Next Tuesday Next Wednesday Next Thursday Next Friday

Transit Times

Our facility ships from Evansville, IN, the star on the map below. Find your shipping location and compare to the map legend for shipping times.

Shipping Rates

If your Order is: Shipping Cost
$0.00 - $69.99 $7.00
$70 and Over FREE

Return Policy

HealthSmart Foods is so confident you will love our delicious products we offer a no risk return policy. If for any reason you are unsatisfied with your purchase, you may return it within 30 days of purchase for a refund or replacement. Just return it to us in new condition. You will receive your credit within 7-10 business days. Sorry, shipping charges are not refundable. Opened items can NOT be returned.

KETO WISE MISSION

KetoWise has a long history of producing quality products within the health foods industry. We are constantly striving to make healthy and nutritious snacks that not only taste delicious, but also help people accomplish their fitness goals whether that is weight loss, building muscle, or simple maintaining a healthy lifestyle while staying in ketosis. Here at KetoWise, we don't want anyone to sacrifice taste or the feeling of indulging in something sweet while you're reaching your health goals. With the dieter in mind, we continue to innovate our products to provide snacks that are both nourishing and tasty.